Privacy & Data
Plain-language guidance for using Momentum safely. This is operational guidance, not a legal privacy policy.
Momentum is intended for business operations, work scheduling, hourly activity categories, business-level patient counts and financial totals, routine tracking, and weekly business reflection and planning.
Do not enter patient-identifying or clinical information. This includes:
- patient or client names, identifying initials, phone numbers, email addresses, home addresses, or dates of birth;
- health card or insurance numbers, diagnoses, identifiable symptoms, treatment notes, appointment-specific clinical details, or clinical records;
- payment card or bank-account numbers, passwords, access credentials, or anything else that could directly or indirectly identify a patient.
The restriction applies especially to hourly activity descriptions, daily and monthly notes, task titles and descriptions, schedule exception notes, weekly reflections, and next-week priorities.
Use general descriptions such as Client treatments, Documentation, Business administration, or Follow-up calls. Do not add appointment-specific or patient-specific details.
An assigned consultant can view the workspace with read-only access. Only specifically assigned workspaces are available to a consultant. Enter only information you are comfortable sharing with your assigned consultant.
Momentum is not an electronic medical record, a clinical documentation system, a patient chart, or a billing processor. It is not a replacement for an appropriate clinical record, billing, or practice management system.